Mercedes-Benz Launches MasterSolutions, A Turn-Key Vocational Upfit Program for Metris and Sprinter Vans

Mercedes-Benz Launches MasterSolutions, A Turn-Key Vocational Upfit Program for Metris and Sprinter Vans

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Mercedes-Benz Vans USA is excited to announce the launch of "MasterSolutions," a seamless vocational upfit buying experience available from your authorized Mercedes-Benz and Freightliner dealer. Competitively priced and dealer-orderable upfit solutions turn any Mercedes-Benz or Freightliner van into the perfect tool for many vocations.

On job sites and at businesses, distribution centers and warehouses around the world, the van is an essential tool for getting the job done. The new MasterSolutions program makes the most common van upfit configurations orderable directly from the dealer. By offering upfit products from Auto Truck Group, Knapheide and Smartliner, three of the largest and most established upfit companies in the industry, Mercedes-Benz and Freightliner Vans have demonstrated a commitment to quality and customer service.

"Today, we're excited to announce the formal launch of our MasterSolutions vocational upfit program," said Mathias Geisen, General Manager of Product Management, MBUSA Vans. "With the MasterSolutions program, ordering a van with a turn-key upfit solution will be easier than ever. In combination with highly- skilled upfitter partners Auto Truck Group, Knapheide and Smartliner, getting the perfect Mercedes-Benz or Freightliner van for your specific needs has never been easier or more convenient."

Auto Truck expands operations in South Carolina for Metris and Sprinter upfits

In order to ensure prompt delivery to customers, Auto Truck Group has invested in a new ship-through upfit facility near the Daimler Vans Assembly Plant in Ladson, SC. At this facility, shelving, ladder racks, partitions and more will be installed exclusively on the Sprinter and the Metris. Located just seven miles from the Mercedes van plant in Summerville, SC, this facility will boast over 60,000 square feet of floor space to accommodate the ever-growing Mercedes-Benz and Freightliner Van market in the United States.

Upfitter providers Smartliner and Knapheide, which have both invested a tremendous amount of time and resources into building their MasterSolutions upfit portfolio, are investigating locations and timing for opening facilities near the Mercedes-Benz Vans Assembly Plant.

The Mercedes-Benz and Freightliner dealer experience

When a customer visits, or visits their local Mercedes-Benz Vans or Freightliner Sprinter Vans dealership this fall, shopping for the right van will be easier than ever. After a customer identifies what vocation they are purchasing a van for, they are presented with a selection of Mercedes- Benz and Freightliner vans best suited for their needs. When their preferred model is chosen from the Sprinter or Metris lineup, a selection of MasterSolution upfits are available for purchase. From specialty partitions to commercial people movers, the upfit solutions are presented à la carte-- the same way optional equipment is presented during the passenger car buying process. At the end of the configuration process, the customer is presented with an "out the door" estimate for their entire van solution, including all upfits previously selected.

Once the van is ordered, it is shipped from the Mercedes-Benz Vans plant in Ladson, South Carolina through one of the MasterSolutions upfitters where the upfit is installed prior to delivery to a dealership or fleet location.

The MasterSolutions advantage

Perfectly fitting solutions that are optimized for Mercedes-Benz and Freightliner Vans are a tangible advantage to the consumer. With MasterSolutions, the customer can expect hardworking vans pre-configured for their vocation directly from a Mercedes-Benz or Freightliner dealership. By letting the dealer manage the upfit process, customers find what they need faster and the quality of the upfit remains consistent.


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Media Contacts:


Christian Bokich


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Brian Cotter


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Further information about Mercedes-Benz is available online:

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