Frequently Asked Questions

If you are an active club member, you can click on Login in the upper right corner of the window.  You will be prompted for your User ID and password.  If this is the first time you have visited the site, your User ID will be the email address you have on file with the National Business Office (NBO) of the MBCA and your password is your MBCA membership ID number (see your membership card).  The password is case-senitive and the first letter of your membership ID should be entered in upper-case(Shift + letter).  If you don't know this information the call the NBO at 1-800-637-2360 during normal business hours Mountain Standard Time.

Once you are logged in you can change this information and other information in your profile.  It is strongly suggested that you change your password to something you can easily remember after the first time you log in.  See FAQ:  How do I change my profile information?

A password is a security feature used on computers very much like a PIN (Personal Identification Number) used with your banking card at an ATM.  This website authenticates, that you are who you say you are, by matching your user id and your password, which uniquely identifies you.  Your user id is not secure and in fact will be displayed all over this site as you explore and utilize its features.  Your password is private and will never be displayed.  You should safeguard it like you do your PIN.

 A password should be chosen to be easy to remember, but not widely known by anyone else. Passwords should be at least 6 characters long, the longer the better, and contain both upper and lower case alphabetic characters along with numbers and punctuation.  But, remember you have to type it without making a mistake and it will not be displayed as you type it in.  Six to twelve characters is a good compromise.  When you are changing your password the website will indicate it strength.

 Passwords may contain any letters, numbers or punctuation marks except the period (.), comma (,) and piping character (|).  Upper-case letters (Shift + letter) and lower case letters are different characters in a password, so “banana” and “Banana” are different passwords.  If you are experiencing difficulty entering your password and believe you are entering it correctly, check your Caps Lock on your computer's keyboard; this is a common problem.

  For more information on choosing good passwords, Google “good passwords examples”.

You can reset your password by clicking on Login and selecting the Request new password tab.

  Before you can change your profile information, you must be logged on.  See "How do I log on?".

  The easiest way to change your profile information is to click the "My Profile" button in the upper right of the window, in between the Welcome banner and Log out button.  Selecting the "Edit Profle" tab along the top of the resulting window will display a page of profile information which you may modify.

  Your Account Information is displayed first.  You can scroll down to find the information you wish to modify, then select the field and edit it. 

  It is strongly suggested that you change your password to something you can remember, when you first log in.  As you type in a new password the site will display a rating for it security strength and hints to make it stronger.

  Other tabs displayed in the upper portion of the window allow for the display and modification of Member Information and Additional Information.

  While you are reviewing your Member Information, take a few moments to add your nickname or preferred name, if you use one in the social environment of the Club.  Your mailed correspondence will still to be address with your first name but your nickname will be used on this site.  This way we can identify you as your fellow club members know you, while using your more formal name for correspondence which may be sent to your office.

  When you have compleled modifying all the information you wish, click on the "Save" button to update your profile information.

  Downloadable Resources are accessed using the navigation button, "Our Community", then selecting "Resources".  This results in a list of available documents being displayed.  They are documents used by MBCA members usually in leadership positions, but some of the documents have more general content and may be of interest to the general membership.

  Selecting the "Download" button to the right of each document title will display the document in your web browser.  Most of these documents are in a PDF format so you will need a reader on your computer which can read that format.  If you don't have Adobe Reader please download here: Adobe Acrobat Reader

There are so many reasons to become a member of the Mercedes-Benz Club of America.  For a modest membership fee of $55 a year—about 15 cents a day—Club members receive an impressive return on their annual investment.
Here are just some of the ways members have fun, learn new things and save money, all at the same time:

Club Benefits Year 1
Discounts, driving programs & special access your first 365 days of membership:
 

  • INSTANT savings on parts, service & accessories at participating Mercedes-Benz Dealers
  • Many Dealers offer discounts of 5% to 20% off when your present your MBCA card. Spending $500 at your  Dealership & they give MBCA members a 10% discount? You just saved $50 (and earned-back your one-year membership fee)
  • FREE subscription to our bi-monthly Club magazine, The Star®, winner of 17 medals for excellence
  • FREE Club membership for a second adult in your household
  • FREE automotive repair, service & expert maintenance advice at www.mbca.org and inside the pages of The Star®
  • 15% off parts from Mercedes-Benz Classic Center
  • 5% to 50% off electronics, Craftsmen tools, appliances & more through Sears Commercial
  • DEFENSIVE driving classes, performance driving schools & technical seminars for  every level of driver — beginner to advanced
  • ACCESS to local, regional & national events (many with no-fee admission)

Club Benefits Year 2 & Beyond
From your 366th day of membership & beyond,  you’re considered a “loyal” Member. You’ll continue to receive all of your first year benefits and  now, you’re entitled to even more …

U.S. Members
Save $500 on the purchase or lease price of a NEW Mercedes-Benz.  To qualify, you must be a  current MBCA Member with uninterrupted membership of at least 12 months.

If you are also a member of USAA Insurance (available only to military personnel and their families) you can combine your MBCA Loyalty Reward with a (separate) USAA Reward to  receive (up to) $5,000 off a NEW Mercedes.

Call or visit your local authorized Mercedes-Benz Dealer for details. Negotiate the best price  for your new car, then present your MBCA  Loyalty Rewards Certificate available at www.mbca.org Restrictions apply; read online rules carefully before you buy.

Canadian & International Members
Save up to $1,500 on the purchase of a NEW Mercedes-Benz. To qualify, you must be a current MBCA Member with uninterrupted membership of at least 12 months.
 
Call or visit your local authorized Mercedes-Benz Dealer for details. Negotiate the best price for your new car then present your MBCA Loyalty Rewards Certificate available at www.mbca.org Restrictions apply; read online rules carefully before you buy.

Want to invest 15 cents a day for a year’s worth of fun, learning and excitement? Join Now
 

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