Hello fellow enthusiasts! Getting familiar with the new forum and wasn't sure where else to post this. Like many of you I like to maintain my own vehicles as much as possible and I like to use genuine Mercedes parts. The Xentry Parts system has been an invaluable tool for me to locate the proper parts and keep track of logistical replacements whether for my 1990 W126 or my wife's 2011 R230.
Mercedes has been migrating to new platforms and I had previously been unsuccessful in finding out how they were hosting Xentry for US customers. I recently communicated with engineering services at Mercedes Benz USA where they host the Xentry help desk. They directed me to the StartechInfo.com website which is the standard ISP portal. You can renew your Xentry Parts subscription there (annual $103) but must log into the ISP portal at least once every three months to keep the account active.
Hope this helps,
Cheers!
Kurt