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Rust & Warranty

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Member
wwhopper's picture
Washington, DC
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Joined: January 23rd, 1998

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1218

Vehicles
2011 C300 4MATIC
1998 ML320

I have a '98 ML 320 (no rust there) - but there is some Rust on the Running Boards that are OEM M-B - when does the warranty run out on rust for such OEM M-B add ons end?

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William West Hopper, MBCA Eastern Regional Director | Greater Washington Section Member
Chairperson, MBCA STAR & Technology Committee, MBCA StarTech Committee
2011 C300 4MATIC Sport W204
1998 ML320 W163

  

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bill streep's picture
San Antonio, TX
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1560

Vehicles
2006 SLK350
2005 E500
2004 CLK320
1956 190SL RD

I think it's a 50-50 Warranty - 50 feet or 50 seconds, whichever comes first! :eek:

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Chappy's picture
Alpharetta, GA
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Joined: March 6th, 1995

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918

Vehicles
2002 CLK55 AMG
1995 E320 Wagon
1991 300CE

Are you talking about a dealer-installed option? Or is it an MB "accessory".

Dealer installed options should be covered under the standard warranty. Accessories likely carry the one year warranty that any other part would carry.

Good luck. :)

Member
wwhopper's picture
Washington, DC
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Joined: January 23rd, 1998

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Vehicles
2011 C300 4MATIC
1998 ML320
Dealer Installed

Appears to be a dealer installed "accessory," not on the window sticker, and I do not have the orginal sales invoice. Since I do have all the service paperwork, I do not see it there, I take it that the dealer put it on before delivery. I am going to ask the next time I take it in for service - and before the 100K mile mark!

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William West Hopper, MBCA Eastern Regional Director | Greater Washington Section Member
Chairperson, MBCA STAR & Technology Committee, MBCA StarTech Committee
2011 C300 4MATIC Sport W204
1998 ML320 W163

  

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Tom Hanson's picture
Arrowhead Farms, CA
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Joined: February 20th, 1997

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4755

Vehicles
1970 300SEL 6.3

MB accessories carry a 12 month warranty from the date of purchase.

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Tom Hanson
Supervisor, Parts Operations
Mercedes-Benz Classic Center USA
MBUSA, LLC
thomas.hanson@mbusa.com
949 598-4842 direct.

Prior MB cars: 2010 ML350 Bluetec, 2003 C320 Coupe, 1986 300SDL, 1971 300SEL 6.3, 1973 450SE, 1959 220S, 2011 C300

Anonymous
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Anonymous's picture
lemon

Dear Friends, This email does not respond to your email, but, I have a real problem.I have recently purchased a ML350. To make a long story short. The vehicle is a LEMON. Who do I contact for HELP!!!

Thanks,
Rayn

Member
Ferdman's picture
Chester Springs, PA
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Joined: October 15th, 1998

Posts:
1884

Vehicles
1998 E320 Sedan
1995 E320 Sedan
1991 300CE

rayn, do an Internet search under "Lemon Law". It appears that different states have different processes for handling this unfortunate situation.

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Fred Hoelzle

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wwhopper's picture
Washington, DC
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Joined: January 23rd, 1998

Posts:
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Vehicles
2011 C300 4MATIC
1998 ML320
Find the regional MB Tech Rep

Make an appointment with the regional M-B Techinal Representative - have him drive the vehicle and understand your problems. He has the most pull with MB about getting the problem resolved from the corporation.

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William West Hopper, MBCA Eastern Regional Director | Greater Washington Section Member
Chairperson, MBCA STAR & Technology Committee, MBCA StarTech Committee
2011 C300 4MATIC Sport W204
1998 ML320 W163

  

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