Submitted by Thomas Richards on 12-01-2011
Location: Carlsbad - California
Contact: Steve Ross
(619) 508-3925
Hoehn Mercedes-Benz Hosts our Section
Steve Ross
Mr. Bill Hoehn and General Manager Chris Truman rolled out the red carpet for the San Diego Section on Saturday, January 15. We were greeted by Reed Kaelin, Dave Cram the Service Director and key members of the Service Department. After many greeting and introductions we were ushered into the Lounge for a delightful lunch from Tip Top Meat the German Grocery and Restaurant in Carlsbad. Some of you may recall our section having dinner there a few times and they have catered several of our Oktoberfest events. The food was excellent as usual.
After lunch we were divided into two groups to tour the facility. Reed Kaelin from the sales department gave us a nice briefing on the Mercedes-Benz line of automobiles. She was very informative in her knowledge of the Mercedes-Benz product and answered numerous questions about the new models available and what is coming in the future. Reed answered many questions about the Mercedes-Benz diesel model line and what is expected in the future for the marque. It is always a pleasure to meet a sales representative who knows the product and can suggest what model might fit your needs. There is a huge difference between a car sales person and a professional sales representative. Reed is a member of the MBCA and the San Diego Section.
The second group was escorted to the service bays by Dennis Williams the Shop Foreman and service Consultant Ziggy Von Rathmann aka Dr. Ziggy. Yes he is same Dr Ziggy who had a Mercedes-Benz shop in San Diego for many years. Dr. Ziggy is now on the Hoehn team. I was surprised to see a 2012 6.3 in the service bay next to a 1983 240D! So, I guess we can say that Hoehn works on the older cars. I continue to be amazed by the technology that has to be used to maintain and trouble shoot the late model Mercedes-Benz automobiles. This does not apply to Mercedes-Benz but, it is not uncommon on some of the more so called exotic cars to require engine removal to change spark plugs and other routine maintenance. The maintenance bays at Hoehn are more akin to an operating room than what I call a garage. Having said that it is important to note that Hoehn can also work on our older Star Cars. As many of us are aware not all Mercedes-Benz dealers can or will work on the older models.
Hoehn Mercedes-Benz has supported our club for many years and the San Diego Section greatly appreciates this support. The Service Department is not open on Saturday so all of the people who were there for us came in on their day off. This is a clear indication of their willingness to support the MBCA and the San Diego Section. we are extremely grateful for their support.
A HUGE SAN DEIGO SECTION THANK YOU TO HOEHN MERCEDES-BENZ.
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